Organizational Structure and Performance Essay Example | Topics and Well Written Essays - 1000 words

Organizational Structure and Performance - Essay Example For any organizational structure to  succeed  towards  performance, it needs to  have  outstanding  leadership skills and strategies such as those depicted by Rossetti’s organizational leadership in the agency (Rainey and Thompson, 2006). Through exemplary leadership techniques, performance can be improved within an  agency  but  again  the  employment  of such techniques requires the  application  of appropriate organizational structures that are in accordance with the nature and missions of the agency. In his time at the IRS Rossetti applied various  leadership  techniques in implementing reforms and a new organizational structure to change the  face  of the  agency  and improve performance.  In this  paper  I  relate  how Rossetti integrated  the use  of his outstanding leadership strategies in implementation of the new organizational structure.  The manner of functioning of this new organizational structure and the  difference  from the  past  organizational structures and Rossetti’s strategies in ensuring the success of this organizational structure in the  agency  and improvement of performance in customer services  delivery  and dealing with complaints. ... He further enhanced communication within the structural levels of the  organization  upon taking the leadership role. He depicted  leadership  through being the first to leave his office door open throughout as a symbol of openness in communication. This  effective  communication strengthened the relationship among the different department of the organization and in the overall improving the performance. He  further  embraced participation and  partnership  both within the organization and with outsiders. He ensured this through the buildup of  activity  teams and groups within the employees to facilitate  aid  and decision making among the employees. He also made the decision to  bring  professional outsiders within the  organization  to  aid  in the running of the organization in  completion  of its mission. Throughout and after his employment period Rossetti became a legend in the IRS for his ability to  depict  keen  intellect and analytical abilities within the organizational structure. Through this, he became a staunch analyst in the management and running processes of the  organization  and later became referred to as â€Å"a  genius† and â€Å"management  genius† by his colleagues in the IRS. Upon the employment of Rossetti in the IRS, various structural and reforms changes authorized with his innovation and commitment to make the n  succeed  in spite many people’s  criticism  of his plans and  ability  to  ensue  change within the IRS.  Before his employment, the IRS was incorporating the use of a fragmented organizational structure. On his emergence into the IRS, Rossetti regarded this  use  of fragmented organizational structure as a